Shipping & Returns

Shipping

It is our goal to ship all of our orders in a timely manner but do not guarantee same day shipping.  We require 5 business days for processing orders.

All shipping is done USPS 1st class and priority mail.  Shipping charges are based on the approximate weight of the order and the destination.

USPS domestic shipping usually takes 2 - 5 business days for delivery depending on the type of service and destination.

USPS international 1st class delivery varies by destination.  Priority international delivery is approximately 6 - 10 business days. 

For questions regarding shipping please email:  shopkeeper@chipleymachine.com

Returns

CCM must be notified of any order discrepancies within 5 days of receipt of order.  

With the exception of custom order markers, you may return most new, unopened items within 15 days of delivery for either exchange or refund of the purchase price LESS the shipping charges.  Customers are responsible for return shipping costs except when the return is a result of our error (you received an incorrect or defective item).  In this case, CCM will reimburse the customer for return shipping costs.

YOU MUST CONTACT CCM FOR A RMA#.

PLEASE  BE SURE TO READ THE CCM WARRANTY.

For return authorizations or questions regarding returns please email:  shopkeeper@chipleymachine.com